Privacy Policy | Bellinghamster BathRevamp
Bellinghamster Bathrevamp is a locally owned company in Bellingham bathroom remodeling that serves the residents of Ferndale, Lynden, Bellingham, Birch Bay, and all the communities under Whatcom County. We built trust with our efforts instead of words. Our privacy policy explains what information we collect from our clients and how we use it to serve them only.
Their privacy and security are our first concern. We actually assure you about what we collect from you, who we share it with, and where we use it all under the Washington State laws and federal laws. We do not sell, rent, or trade your personal details; they are used for your own remodeling purposes.
What Personal Information We Collect from You
We collect the data that is required to serve our clients. Every single piece of information that we took from our clients has a direct concern with your remodeling; nothing is collected for any other purpose, out of curiosity, or without good use. This is the real definition of “data minimization”, and it’s our legal obligation and standard practice.
Information You Give Us Directly
When you reach us through our website, you submit a quote that requires the following information, which is necessary to get our consultancy. Here we have explained why we require that information:
1
Full Name
We use your name in order to address you personally, organize your project file, and consult with your project manager. We are an authentic Bellingham bathroom remodeling company that believes in knowing the names of the people we serve.
2
Home or Project Address
We require your residential address in order to provide an in-home consultancy. Our team reaches your doorstep to check the requirements of the project, how much time and material it will take, and to check the number of upgrades required that basically fall within your budget. We never use your address for any unrelated purpose.
3
Email Address
An email address is usually required for estimate confirmations, quote delivery, project updates, such as when we are offline or not available, and to schedule your appointment. We will not sign you up for any kind of email listing without your consent.
4
Phone Number
A Phone number is required for scheduling your in-home consultations, confirming appointments, and discussing project details. Your project manager from Bellinghamster Bathrevamp can make a call anytime to discuss your project details accordingly. No call is made without your consent.
5
Project Description
The details you share about your bathroom, its dimensions, desired upgrades you want, and accessibility requirements. Timeline and your budget. This will help us give you the most accurate estimate about whether your remodeling that your requirement concides with your budget or not. The more you share with us, the better we can serve.
6
Uploaded Photos
If you submit the exact pictures of your bathroom to show us its present condition via our form, or send us an email. They will help us to get an accurate estimate, and they are only accessible to our project team. These pictures are deleted within 90 days of the project completion.
7
All Written Communications
All the information you have provided in the form of emails, text messagesa nd form you have submitted are retained to maintain accurate project records. This will protect both you and your team from any kind of inconvenience.
Information We Collect Automatically
Like every other professional website, we collect your data automatically. We collect certain technical information automatically as you sign up. This is a standard practice, which is offered by every official website you use, weather its a government site or your bank. Here is a complete breakdown of exactly what we collect and why we do so:
IP Address
Your IP Address is collected just to add to our server log and used to understand whether the person is a resident of Bellingham City or not, to avoid security threats and technical troubleshooting. Your IP Address alone does not identify your name, street, or complete address.
Browser Type and Device
Browser type is required to ensure that our website is running accurately across all browsers, such as Chrome, Safari, Firefox, and Edge. overall 65% of the local searches are done on mobile, so this data is used to drive our mobile optimization.
Pages Visited and Session Duration
We analyze the visited pages and the session duration of every user landing on our page. This helps us know which service page is searched the most and which project galleries resonate with Bellingham house owners.
Referral Source
We want to know that how you found our site, via Google, Google Maps, Angi, Houzz, Social media, or a direct visit. This was used to understand how users are landing on our site through which channels.
Approximate Geographic Location
Your IP Address helps us drive your city and regional location only. This can not identify your actual residential location. It is only to verify our local market that falls under Whatcom County.
Call Tracking Data
If we use a call tracking platform such as CallRail, it records the phone number you called from, call duration, date and time, and the marketing source that prompted your call (for example, a Google search or Google Maps listing). No calls are recorded without explicit notification to you at the start of the call.
outsiders
Information We Receive From Third Parties
Some information reaches us via other channels, other than our own website. We believe in being transparent about every source, not just the ones we control directly.
1
Home Improvement Lead Platforms
If you discover us through Angi, Home Advisor, Thumbtack, Google local services ads, Houzz, or Yelp and submit any complaint through these channels, we get your information directly, and we make sure to resolve your problem on time. Once it’s received, our privacy policy determines the information, and it’s in safe hands.
2
Social Media Inquiries
Those who contact us through social media, our team receives your messages, whether they are from Facebook, Messenger, or Instagram, and they are directly visible to our media team. These messages are retained according to our policy.
3
Customer Referrals
Bellingham is not just a city; it is a community, and many of our customers come via word of mouth. If a previous customer referred us to you and shared our basic contact details, feel free to contact us.
4
Google Business Profile
Direct messages through our Google Business Profile are easy to hold and visible to our team.
common
How We Use Your Information
Bellinghamster Bathrevamp is a bathroom remodeling company that offers quality remodels instead of playing with your personal information. Every single detail that we collect serves a basic purpose. We help the residents get the remodel they want. We have mentioned every purpose with details:
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To Communicate About Your Project
Once you are engaged with us, we use your contact information to keep you updated throughout your project. This includes your estimate request confirmation, scheduling your in-home consultation, and delivering your written quote and proposal. This includes your project start and ending time, providing regular updates about the remodel on multi-day renovations. Contact us to start your project.
To Send Marketing — Only With Your Opt-In
At Bellinghamster Bathrevamp marketing communication is always opt-in, never opt-out. If you do not check the marketing opt-in box, you will only receive communications, not promotional content. Marketing content informs you about the seasonal trends of bathroom remodeling, promotions for new clients, and before-and-after inspirations for Whatcom County renovations. Read our full terms and conditions for details.
To provide quotes, Estimates & Remodeling Services
The basic purpose of collecting data is to give you an accurate estimate, quote, and remodeling services. We collect your residential address just to inspect your bathroom once before scheduling your remodel, so we can share an honest opinion and feedback with our clients on which type of remodel suits them the most and lies within the budget. Without this specific information, we literally cannot do our job.
For In-Home Consultation Documentation
When one of our licensed professionals visits your Bellingham home to assess your bathroom and provide an accurate estimate for your remodel, we collect certain information about your property. Learn about our licensed team and see our full disclaimer for service terms.
For Legal, Tax & Compliance Obligations
Certain data is required by law, not just by our business needs. Specifically, Washington Contractor Licensing under RCW 18.27 requires us to maintain business records that may be reviewed by the Washington Department of Labor and Industries. Bellingham city permits and Whatcom County building department applications require applicant and property owner information to be submitted to those agencies. Washington B&O Tax and federal income tax accounting require client names, project addresses, and transaction amounts.
Our general liability insurance and workers’ compensation policies may require project documentation for claims processing. If a legal dispute, warranty claim, or contract issue arises, project documentation, including all communications, may be retained and used in resolution. When required by a valid court order, subpoena, or lawful regulatory directive, we share the minimum information required, verify legal validity before complying, and notify the individual to the fullest extent permitted by law.
Legal Basis for Every Use of Your Information
|
Purpose |
Legal basis |
|---|---|
|
Provide a bathroom remodel quote and services |
Contractual necessity |
|
Schedule and communicate about consultations |
Contractual necessity |
|
Provides updates, invoices, and warranty documents. |
Contractual necessity |
|
Send promotional remarketing |
Your explicit consent |
|
Send SMS for follow-ups |
Express written consent under TCPA |
|
Run Google Ads re-marketing |
Legitimate interest/cookie consent |
|
Run meta/ facebook |
Legitimate interest/cookie consent |
|
Website analytics improvements |
Legitimate interest/(anonymized data) |
|
Contractor licensing and permit compliance |
Legal obligation-RCW 18.27 |
|
Tax and accounting records |
Legal obligation-IRS and WA B&O Tax |
|
Fraud prevention |
Legitimate interest |
|
Legal dispute documentation |
Legal obligation/ legitimate interest |
Cookies, Tracking & Analytics — Full Disclosure
A cookie is a small text file placed on your device when you visit a website. Cookies are not programs; they cannot carry viruses or access other files on your computer. They are used by virtually every professional website, including your bank, your local government, and your favorite news sites. We believe in complete transparency about every cookie on our site and genuine control for you.
The 4 Types of Cookies on This Website
There are 4 types of cookies that are used purposely on our site; their types and purpose have been explained below:
Strictly Necessary Cookies
These are required for the website to function. Examples include form session cookies and spam-prevention security tokens. These cannot be disabled without breaking site functionality, and they do not collect any data used for tracking or marketing.
Performance and Analytics Cookies
We use Google Analytics 4 to collect anonymous traffic data. These cookies cannot identify individual visitors. They help us understand which service pages and project galleries are most useful to Bellingham homeowners so we can improve the site over time.
Functional Cookies
These remember your preferences, save in-progress form data, and remember dismissed notifications. They improve your experience on the site but are not essential for its operation.
Marketing and Advertising Cookies
Google Ads remarketing cookies, if enabled, the Meta Pixel allows Google and Meta to show Bellinghamster BathRevamp ads to previous website visitors in their Google search results, YouTube feed, or Facebook and Instagram feeds. This is called remarketing — showing ads only to people who have already expressed interest by visiting our site. At no point does Google or Meta reveal your personal identity to us. Remarketing works entirely through anonymized cookies.
Google Ads Remarketing & Conversion Tracking
If Bellinghamster BathRevamp runs Google Ads, a Google DoubleClick cookie is placed when you visit our site. If you previously clicked one of our Google ads, conversion tracking records whether you then submitted a contact form. The remarketing cookie allows us to show Bellinghamster BathRevamp ads in Google search results, YouTube, or the Display Network to previous visitors.
Who We Share Your Data With
Most contractor websites hide behind their words, like we are trusted professionals. We refuse to do that. Below is a complete, specific account for every single circumstance in which your information is disclosed.
We Do Not Sell Your Personal Data
Bellinghamster BathRevamp does not sell your personal information. We have never sold it. We will never sell it. This matters because many lead generation platforms sell homeowner contact information to multiple contractors simultaneously. That is not how we operate. When you submit a form on our website, your information goes to our team and only our team. Washington State residents have an enforceable right under state law to opt out of the sale of their personal data. We comply by never selling data in the first place.
Licensed Subcontractors on Your Project
Your bathroom remodeling project requires licensed contractors, which includes plumbers, electricians, tile setters, or flooring professionals. The assigned subcontractor will receive your name and your residential address only. They have no concern with your email address, payment information, or marketing preferences. They are bound not to use or share your personal information for any purpose except for your remodeling process under Bellinghamster Bathrevamp.
Reviews, Photos & Testimonial Consent
Bellinghamster BathRevamp may use before-and-after photos, written testimonials, and video reviews of completed projects in our website portfolio, Google Business Profile, social media, and other marketing materials. We will never publish photos of your home’s interior or testimonials that include your full name without your explicit written consent. Before-and-after photos published on our site use first name or initials only unless you have granted permission for your full name. You may withdraw consent for use of your project photos or testimonials at any time.
Legal Process & Law Enforcement Requests
We may disclose personal information when required by a valid search warrant, civil or criminal record, lawful order from a federal or Washington State regulatory agency, or in an emergency involving risk to life or safety.
REASONS
Your Washington State Privacy Rights
Washington State has some of the strongest consumer privacy protections in the United States. As a Bellingham homeowner, every right listed below is enforceable against Bellinghamster Bathrevamp. We are committed to honoring each one completely, promptly, and without requiring you to justify your request.
Right to Know What We Hold About You
You may request to know the specific categories of personal information we hold about you, the specific pieces of actual data, the sources from which it was collected, the business purpose for each category, and the names of all third parties it has been shared with and why. To submit a Right to Know request, with the subject line “Right to Know Request,” and include your name and the contact information associated with your record. We will verify your identity to protect you from anyone else accessing your data — this is not a delay tactic. We respond in full within 45 days, with a possible extension to 90 days only if we notify you in writing with a specific reason.
Right to Correct Inaccurate Information
If any information we hold about you is inaccurate, wrong phone number, misspelled name, or outdated email address, you have the right to have it corrected. Correcting it is also in our mutual interest, because wrong information directly harms your project communication. Email or call us with the correct information, and we will update your record within 10 business days and confirm the change by email.
Right to Delete Your Personal Data
Your right to request deletion of your personal information is one of the most powerful privacy rights recognized under Washington State law. To submit a deletion request, with the subject “Data Deletion Request” and include your name and associated contact information. We acknowledge your request within 5 business days and complete deletion within 45 days.
The only information we are legally required to retain after a deletion request:
Outside these specific exceptions, your deletion request will be honored completely. If we cannot delete certain information due to a legal requirement, we will tell you specifically which records were retained and exactly why.
Right to Data Portability
You may request a copy of your personal data in a portable format, CSV, PDF, or similar, so you can review it or take it elsewhere. Submit your request by email, and we will respond within 45 days with your data in a structured, readable format to the extent technically feasible.
Right to Non-Discrimination
Exercising any privacy right under Washington State law will never result in denial of service from Bellinghamster BathRevamp, a higher quoted price for bathroom remodeling, lower quality work, slower project timelines, or any form of differential treatment. Your privacy rights and your standing as a valued Bellingham homeowner are completely separate matters, full stop.
How to Submit Any Privacy Rights Request
By Email (preferred)
Subject line format: “[Request Type] Your Name.” Include your full name, the contact information associated with your record, a description of your specific request, and your preferred contact method for our response.
By Phone
(360)844-3786 during business hours [9:00 am-5:00 pm]. We accept verbal requests and confirm everyone in writing by email.
By Mail
[3610 Iron Gate Road, Unit 112], Bellingham, WA [98226].
Response Commitments
Acknowledged within 5 business days. Full response within 45 days. Extension only to 90 days maximum, only with a written explanation of the specific reason.
No Fees
There is no charge for submitting or responding to any privacy request.
Right to Appeal
If your request is denied, you may appeal in writing. If still unresolved, you may file a complaint with the Washington State Attorney General at atg.wa.gov or call 1-800-551-4636.
REASONS
Washington Health Data Privacy — MHMDA
Washington State’s My Health My Data Act, commonly known as MHMDA, enacted as HB 1155, signed April 27, 2023, and in effect for small businesses from June 30, 2024, is the first law of its kind in the United States. It protects personal health information that falls outside the scope of the federal HIPAA law, covering a much broader range of health-related data than most Washington residents realize.
For Bellinghamster BathRevamp, the MHMDA is relevant because bathroom renovation projects increasingly involve health-related circumstances. When homeowners share information about mobility limitations, surgical recovery, aging-in-place needs, or disability-related requirements, such information may fall within the Act’s broad definition of “consumer health data.”
Your Rights Under the MHMDA
Right to Confirm and Access
You may confirm whether we hold consumer health data about you, receive a copy of it, and obtain a complete list of all third parties it has been shared with, including their contact details.
Right to Withdraw Consent
You may withdraw consent for our collection or sharing of your consumer health data at any time. Withdrawal does not affect the lawfulness of any collection that occurred before withdrawal.
Right to Delete
Health data will be deleted within 45 days of your written deletion request, including from backup systems, in accordance with MHMDA requirements.
Right Against Unauthorized Sharing
Health-related project information will never be shared with any third party without your separate, explicit consent that is distinct from any general project consent.
Geofencing Prohibition
Bellinghamster BathRevamp does not implement geofencing practices within 1,750 feet of any healthcare facility, as prohibited under MHMDA Section 10, effective July 23, 2023.
How to Exercise MHMDA Rights
Email [[email protected]] with the subject line “MHMDA Health Data Request.” We will respond within 45 days.
Enforcement
Violations of the Washington My Health My Data Act are per se violations of the Washington Consumer Protection Act under RCW 19.86. This means you have the right to bring a private civil action directly against Bellinghamster BathRevamp in addition to filing a complaint with the Washington State Attorney General’s office.
How Bellinghamster BathRevamp Protects Your Data
We protect your personal information as we are concerned about our clients’ privacy and security. The provided information is always used for a purpose by the company itself.
Contact Forms, Phone,
SMS & Email
Consent
This section carries the highest legal importance for any contractor website. The Telephone Consumer Protection Act (TCPA) applies to every phone call and text message you send or receive in connection with our business, and violations carry fines of $500 to $1,500 per incident.
What Happens When You Request a Free Estimate
When you submit a quote request on our website, it collects your full name, phone number, email address, project address, project description, and preferred contact method. That submission goes directly and exclusively to Bellinghamster BathRevamp. It is not shared with any lead aggregator, sent to multiple contractors simultaneously, or sold to anyone.
A member of our team will follow up within one business day. Submitting the form commits you to absolutely nothing. There is no obligation and no pressure — we provide our best estimate and let you decide in your own time.
Your TCPA Rights — Phone & SMS
Every call from Bellinghamster Bathrevamp is placed manually by a real team member in Bellingham. We do not use automated dialers or pre-recorded messages without your separate written consent.
To opt out of text messages, reply STOP to any message. You will receive one final confirmation, and no further texts will be sent. To opt out of marketing phone calls, email, or call us, your request will be processed within 10 business days. Phone calls related to an active remodeling project will continue as necessary for project completion.
We honor the National Do Not Call Registry. Numbers on the registry are not called for marketing purposes without documented prior express consent. We also honor opt-out requests delivered through any reasonable communication channel — including email, voicemail, or informal message — in compliance with FCC universal opt-out standards effective April 11, 2026.
CAN-SPAM Act — Your Email Rights
Every marketing email from Bellinghamster Bathrevamp fulfills all six CAN-SPAM Act requirements:
The “From” name clearly identifies Bellinghamster BathRevamp. Subject lines are accurate and never misleading. Every marketing email includes our full Bellingham, WA mailing address: [3610 Iron Gate Road, Unit 112, Bellingham, WA 98226]. A clearly visible unsubscribe link appears in the footer of every marketing email. All opt-out requests are honored within 10 business days, as required by law. Transactional emails — invoices, scheduling confirmations, warranty documents for an active project — continue regardless of marketing opt-out status.
We never purchase email lists, send bulk unsolicited emails, or use deceptive tactics to grow our list. Every marketing recipient has explicitly opted in.
Children’s Privacy — COPPA Compliance
Our website is not directed to or designed for children under the age of 13. Our services are contracted with adult homeowners. We do not knowingly collect personal information from any person under 13. If we discover that information from someone under 13 was submitted through our website, it will be deleted immediately, and the parent or guardian will be notified.
If you believe a child has submitted information through our site, contact us at [+1(360)844-3786 ] immediately. Any contract for bathroom remodeling services entered into by a minor would be void under Washington State contract law under RCW 26.28. For Washington State residents under the age of 18, we do not use their information for behavioral advertising.
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Third-Party Links on Our Website
Our website contains links to external sites that may be relevant to your bathroom remodeling research or our service context. These include manufacturer websites for tile, plumbing fixtures, and cabinetry brands we work with; home improvement platforms such as Houzz and Angi; social media platforms including Facebook, Instagram, Pinterest, and YouTube; financing partner websites; Washington State government sites, including the City of Bellingham, Whatcom County, and the Washington Department of Labor and Industries; and review platforms including Google and Yelp.
When you click an external link, you leave the Bellinghamster BathRevamp website. This Privacy Policy no longer governs what happens next — the third-party site’s own privacy policy applies. We are not responsible for the content or privacy practices of any external website. Social media plugins from Facebook, Instagram, YouTube, and Google may also allow those platforms to collect data when you interact with them directly on our site.
How We Notify You of Policy Changes
Privacy policies are much like living documents that may change with time, when we change any service or any amendments in the laws.
Non-Material Changes
The legal corrections include typo corrections, clarified language, new legal citations, or updated third-party links. These are reflected by an updated “Last Updated” date only.
Material Changes
Any change to what data we collect, how we use it, who we share it with, or what your rights are. For material changes, we will update the “Last Updated” date and post a notice on our homepage for 30 days before the change takes effect; send an email notification to all active customers.
Rights
Contact Bellinghamster Bathrevamp About Privacy
Privacy concerns deserve a real response from a real person — not an automated reply or a phone tree that leads nowhere. We respond to all privacy inquiries within 5 business days. Contacting us about a privacy concern will never affect your standing as a current or potential customer.
Frequently Asked Questions About Privacy & Policy
We’re happy to help. If you can’t find the info you’re looking for, please don’t hesitate to reach out to us!
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LEGAL DISCLAIMER
This privacy policy is a legal statement from our company that ensures that your rights are prioritized. It does not constitute any kind of legal advice. For good advice on Washington state privacy law or your situation, you can contact a qualified attorney licensed to practice in Washington state.
Contact Bellinghamster Bathrevamp
If you have any queries about our privacy policy or legal terms, please review our terms and conditions or feel free to contact us directly. We respond to all your requests within 1–2 business days.
Bellinghamster Bathrevamp
We serve homeowners throughout Bellingham, WA, and surrounding Whatcom County communities, including Ferndale, Lynden, Blaine, Birch Bay, Fairhaven, Sehome, and neighboring areas.